We are a sourcing office, not a laboratory or a certification body. What follows is what we do ourselves and what we require from the supplier and the accredited lab.
Done before we recommend anyone, not after you pay.
The specification is fixed in the purchase order before production.
| What is checked | How |
|---|---|
| Sampling | Drawn from the actual consignment, not from the offer sample |
| Laboratory analysis | From an accredited laboratory, carrying the same batch number as the carton |
| Measurement | Counted, weighed and measured against the agreed grade |
| Packing | Liner, carton, protection trays and stacking on the pallet |
| Container | Pre-cooled where the item is chilled, with a data logger inside |
| Report | Photographed and sent to you before the doors close |
The document set depends on the item and the destination: a veterinary health certificate for animal products, a phytosanitary certificate for fresh produce, the laboratory analyses the item requires, a certificate of origin, and the commercial invoice, packing list and bill of lading. Each product page lists what that item actually needs, and we review the destination's requirements before booking rather than after the container is on the quay.
We will send real examples from past shipments, with the client details removed.